HOT ISSUES, SMART IDEAS & GOOD GOVERNANCE

Clubs + Hotels Australia will offer an industry specific series of seminars and workshops throughout the two day event. Short, sharp and business focused, these seminars and workshops are aimed at keeping you up to date with the industry. The full program will be available closer to the event.

Clubs & Hotels Australia Master Class

This one day conference has been designed as an interactive workshop to cover key management issues specific to your hospitality venue. Sessions include:

Delivering Boardroom Leadership - examining the leadership role and the skills required to lead.
Strategic Planning & Execution – helping boards and management better integrate strategic planning processes
Reading Balance Sheets, Performance Indices – a simple view of the three key financial statements –income, balance sheet and cash flow, and picking up the warning signals in operating cash flows.
Directors Duties and Contemporary Issues – integrating operational performance with contemporary issues into the culture of the organization in order to deliver investor expectations.
Change Management & Business Risk – the role of directors in strategically and financially preparing the organization for seen and unforeseen change.
Legal Liabilities & Taxation Issues – understanding your legal obligations and the principles that apply.

Full program and cost will be available closer to the event.

Gaming Venues Seminar Program

These complimentary seminars are held on both days of the Expo and are specifically aimed at the day to day management of gaming venues. Sessions include:

• Monitoring & transition
• Setting up loyalty & customer retention programs
• Pre-commitment planning
• Recognising signs of problematic behaviour

The full program will be available closer to the event.

Clubs & Hotels Australia Seminar Program

Held inside the Expo, these 30 minute complimentary sessions are designed to keep you up to date with the latest hot issues in hospitality. Sessions include:

• Management of regulatory compliance
• Tips for better food & beverage management
• Practical innovation in IT
• Toolbox for better catchment marketing
• Effective use of social media
• Loyalty programs & customer retention
• OH&S matters (safety, drug & alcohol policies)
• Functions, events & promotion planning
• Venue make overs, interior layout design & decoration
• IR matters: unfair dismissals, terminations, equal opportunity, harassment & discrimination

The full program will be available closer to the event.